the multi media dialogue approach
project believes in the potential of modern ICT instruments and tools to increase citizens' participation and to access the administrative system, but only if they are employed in a well-structured, well-considered manner and over a longer period of time.
develops, tests and advocates the multi media dialogue approach: the combination of the strengths of the 'old' media (newspapers, radio, television, (mobile) telephone, libraries, etc.) and the 'new' ones (internet, e-mail, electronic chatrooms and forums, sms, mms, etc.) in all phases of the policy cycle.
The results of the multi media approach will be described in a user manual
. This will provide guidelines and recommendations for setting up a multi media dialogue approach, indicate suitable multi media or M-tools (applications, techniques and protocols), describe best practice, give practical examples, and offer suggestions as to which selection of means of communications is most appropriate for a specific situation.